FAQ: Ordering from the Merchandise Store

Shipping Times:

Because we fulfill orders through a third-party printing service, we cannot specify the exact date you will receive your order. However, almost all orders ship within 2-7 business days. 

Canceling/Changing Orders:

We process orders very quickly to ensure the fastest delivery possible. Because of this, we cannot change or cancel your order once it has been submitted. However, you may return your order for a refund (see below).

Returns and Refunds:

You may return your order within 30 days of receiving it for a full refund (note that we cannot refund shipping costs). Please mail your unused items to the Montana Innocence Project P.O. Box 7607 Missoula, MT 59807-7607. Then, email randi@mtinnocenceproject.org to request a refund. We will issue the refund as soon as we receive your items.